What happens if someone under 21 is found gambling?

inf899 serves players aged 21 and above only. If you become aware of someone under 21 gambling, you can report it to support@inf899.wine. We will investigate and take action, and your personal details will be kept confidential.

🛡 Responsible Gaming

Enjoy healthy gaming with inf899

Gaming should be entertainment. This page provides the tools and guidance you need to stay in control and play responsibly at inf899.

Please note: Gaming is for those aged 21 and above only. Gaming is entertainment, not an investment — always accept that losses are possible and only play with what you can afford.

At inf899, we take the wellbeing of our players and responsible gaming very seriously. Gaming is meant to be fun, engaging, and entertaining — it should never become a burden in your life. That is why inf899 provides tools and services to help every player stay in control of their own gaming.

Research by global health organisations shows that gaming can be a perfectly good form of entertainment when done in moderation. However, if control is lost, it can affect areas of life beyond the game itself — relationships, finances, and health. inf899 is ready to support players with tools such as deposit limits, time limits, and Self-Exclusion to help them maintain control.

Gaming is restricted to those aged 21 and above

21+

The inf899 platform is for players aged 21 and above only. This is not just a legal protection measure — it is a commitment we make to safeguard the health and development of those who are not yet of age. If someone under 21 is found gambling, their account will be blocked immediately and any winnings may be forfeited.

Check your own gaming habits

If you notice any of the following signs, you should seek help related to gambling—

You feel unable to stop gambling even when it is causing financial problems
You keep gambling to try to win back money you have lost
You are lying to your family to hide your gambling
Gambling is affecting your sleep, eating or daily responsibilities
You are borrowing money to gamble or struggling to repay debts
You feel unhappy or restless when you are not gambling

If you are feeling this way, there is no need to panic — you can reach out to us anytime through our 24/7 Burmese Live Chat.

Tools to control your gambling

Deposit Limit

You can set your own limit on how much you deposit daily, weekly or monthly. Lowering the limit takes effect immediately, but increasing it requires a minimum 24-hour notice period.

Financial Control

Session Time Limit

You can limit how long you play each day, and the platform will notify you when you reach that limit. This helps you make clearer decisions when you have been playing for a long time.

Time Control

Self-Exclusion

If you want to take a break from gambling, you can set a Self-Exclusion for 7 days, 30 days, 90 days or 1 year. During this period your account will be blocked and can only be reopened once the period has ended.

Voluntary Break

Betting History Review

You can check your betting history and review details of your deposits and withdrawals. This data is the foundation for understanding your own gambling patterns.

Data Analysis

24/7 Expert Support

If you have any concerns about your gambling, you can always contact inf899's 24/7 Live Chat. Support is available in Burmese, so help is there for you at any time.

Always Available

Player Protection

inf899 is committed to SSL encryption, fair play systems and the protection of player data. We work to keep our platform a secure and trustworthy place.

Fair Play

How to set up Self-Exclusion

Anyone can set up Self-Exclusion, which pauses your gambling for the chosen period

Log In

Find the Responsible Gaming Section

Inside Account Settings, open the "Responsible Gaming" section.

Choose a Period

Select the period you want to exclude yourself for (7 days to 1 year) and confirm.

Takes Effect Immediately

Once completed, your account will be blocked immediately and you will receive a confirmation notification.

You can also set up Self-Exclusion through our Live Chat service. Our 24/7 support team can officially process this for you. Just contact the Support Team to put a limit in place.

About Deposit Limits and Time-Out

How to Set a Deposit Limit

On inf899, you can set limits on deposits made through payment methods (KBZPay, Wave Money, AYA Pay) on a daily, weekly or monthly basis. Once a limit is set, no further deposits beyond that amount will be accepted. Lowering the limit takes effect immediately. Increasing it, however, requires a full 24-hour notice period — this is by design, to give you more time to think the decision through.

Time-Out (Short Break)

Unlike Self-Exclusion, a Time-Out pauses gambling for a shorter period (hours, or 1 to 7 days). Choose Time-Out when you want to "step away" briefly to make clearer decisions about your gambling. During this period you cannot deposit or play, but you can still withdraw funds.

Spend Limit and Loss Limit

On inf899, you can set a limit on the amount you lose (per day or per week). If you exceed that limit, the platform will stop your session and notify you. This tool is designed to protect against larger losses, and we encourage every player to use it.

The right to make your own decisions

Gaming should be something you choose to do on your own terms. inf899 provides tools to help, but you should decide in advance when you will play and how much you will play — and practice sticking to those decisions while you play.

How to get help

If gaming becomes a problem, reach out without delay

inf899 Responsible Gaming Support Team

If you think you may have a problem with gaming, reach out to inf899's support —

24/7 Live Chat (Myanmar language)

Click the Live Chat button on the platform — available 24 hours a day, 7 days a week in Myanmar language with an immediate response

Contact by Email

[email protected]

Any player can access this service. Our Support Team will assist you with full confidentiality and no questions asked.

Responsible Gaming — Questions & Answers

Log in to your inf899 account and set a deposit limit under the "Responsible Gaming" section in Account Settings. You can set limits by day, week, or month. To increase a limit, a 24-hour notice period applies before the change takes effect. You can also contact Support directly for assistance.

During a Self-Exclusion period, gaming and deposits are blocked, but you can still withdraw your existing balance. Contact Support for withdrawals — we are available via 24/7 Live Chat or at [email protected].

Time-Out is a short break lasting from a few hours up to 7 days; once the period ends, your account returns to normal unless you set another one. Self-Exclusion lasts from 7 days up to 1 year — you cannot lift it yourself during that time, only the Support Team can. Use Time-Out for a quick break and Self-Exclusion for a longer-term stop.

Signs that gambling may be a problem include: chasing losses, feeling restless or uncomfortable when not gambling, relationships suffering because of gambling, and gambling more than you can afford. If you notice any of these signs, reach out to us via 24/7 Live Chat.

inf899 serves players aged 21 and above only. If you become aware of someone under 21 gambling, you can report it to [email protected]. We will investigate and take action, and your personal details will be kept confidential.

No. To increase a limit, the player must request it personally through Account Settings, and the change will only take effect after the 24-hour notice period. inf899 is designed to always respect the player's own decision, so we will not raise limits under external pressure.

inf899 — play responsibly and have fun

Gaming should only happen with self-control and on your own terms. We provide the tools — but the decisions are yours.

🔞 21+ only — play responsibly